When you work in a consulting role, there’s an urge to dive into solutions the moment you’re presented with a problem. After all, that’s what you’re there for, right? Clients come to you with ...

Complacency has always been the great leveller. If an organisation is performing well and becomes complacent, before long they are back with the rest again. However, of greater concern is where a ...

When defining a problem one needs to find the foundation of the problem, the one or two things that form the core of the problem, not just the superficial or surface cause of the problem. If you don’t ...

Research shows that companies devote too little effort to examining problems before trying to solve them. By jumping immediately into problem-solving, teams limit their ability to design innovative ...

As far as I'm concerned, the ongoing debate over how—and if—to formally define antisemitism largely misses the point. On the one hand, I fully agree that one first needs to be able to define a problem ...

Five steps to ensure that you don’t jump to solutions by Julia Binder and Michael D. Watkins When business leaders confront complex problems, there’s a powerful impulse to dive right into “solving” ...