When used for customer service, IPA enhances the customer experience with quick response times, round-the-clock availability, and virtually no human errors. Intelligent process automation (IPA) blends ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

A common misconception due to the effects of the Covid-19 pandemic is that companies are shutting down or performing less efficiently. While this is the case in certain industries, operations like ...

Over the past two years, we’ve witnessed digital players entering vertical markets at an astonishing rate, introducing radically new offers, disrupting the ways in which businesses interact with ...

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the implementation of optimisation systems, companies ...

Forbes contributors publish independent expert analyses and insights. Gary Drenik is a writer covering AI, analytics and innovation. Every day we hear about new ways automation is transforming ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Business process automation (BPA) is undergoing a major evolution in the ...

How is automation boosting productivity? If you’re even plugged in slightly to the news cycle, you likely have heard pundits espousing the benefits of automation. There are definite benefits to using ...

Implementation of robotic process automation (RPA) involves the deployment of software robots that execute recurring clerical tasks. Bots complemented by artificial intelligence can streamline even ...

Redwood Software, a provider of cloud-based business and IT process automation solutions, today announced a €315 million (~$379.97 million) strategic investment from growth equity firm Turn River ...