Cynthia Tee serves as the Chief Technology Officer at Smartsheet, where she spearheads the development of the company's innovative products. Technology's rapid advancement presents challenges, ...

Different types of integration software fit various business needs, from simple point-to-point links to complex enterprise ...

Does “Off-the-Shelf” Contact Center Integration Really Work? Your email has been sent CRM and contact center solutions promise seamless integration in a few clicks, but that’s rarely how it goes. See ...