Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

Words that used to be very commonplace are now recognized as exclusionary and have been replaced with more inclusive language. Here’s why using that’s essential to understand for your business.

Quantifying the impact of building inclusive language with a focus on intentional accessibility. As the saying goes: sticks and stones can break our bones, but words will never hurt me. I am sure many ...

Forbes contributors publish independent expert analyses and insights. Kwame is world-renowned negotiation expert, CEO, lawyer, and professor In this quick article, you’ll learn how to use inclusive ...

Several health care and funding organizations are in agreement that gender-neutral language is the way forward. By Evan Nicole Brown Culture Writer In the weeks following the Supreme Court’s June 24 ...

For the March 2022 issue of Chilango — a news and culture magazine covering Mexico City, Mexico — the staff knew they had to top the year before to commemorate International Women’s Day. “Chilango” is ...

Even people who champion diversity and are knowledgeable about the topic can be nervous about choosing the correct words to describe various aspects of personal identity. This is especially true when ...

Staff and students in the Department of Media and Communications are strongly encouraged to follow these guidelines in order to foster an inclusive environment for all gender identities. However, they ...

Google has rolled out a new “inclusive language” function that is intended to steer its users away from what it deems to be politically incorrect words, like “landlord” and “mankind.” Google Docs ...

Microsoft and Twitter also are replacing technical language that has racial overtones, an effort triggered by a new push in the US for racial justice. Stephen Shankland worked at CNET from 1998 to ...