In an extraordinary criticism of one state agency by another, Florida’s Office of Insurance Regulation told legislators that a department led by then-Chief Financial Officer Jimmy Patronis may have ...

Regulator asks insurers to conduct 'root-cause analysis' of complaints and improve oversight of agents, brokers and digital channels ...

Insurers have always cared about risk, but they are now scrutinizing unpermitted renovations with a new intensity. As more claims trace back to work that never passed inspection, companies are ...