Business.com on MSN

How to choose the best call center software

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
Bleeping Computer

Tech Support Scams Using Call Optimization Services to Insert Phone Numbers

New research shows that browser based Tech Support Scams are starting to utilize services normally found in legitimate call center operations. These services, called call optimization services, are ...