The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

TP (renowned as Teleperformance), a business process outsourcing (BPO) company, is embracing artificial intelligence to augment its human workforce rather than replace it. The company’s high-tech, ...

It’s been over a year since Teleperformance signed a major agreement with union federation UNI Global Union. The document has yet to show its impact, but it promises to define the path of how global ...