Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

Ilya Gelfenbeyn is the co-founder and CEO of Speaktoit, which develops natural language virtual assistants for Android, iOS and Windows Phone. When Siri launched on the iPhone 4S in October 2011, tech ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

Thinking of hiring virtual assistants for your agency? Here's everything you need to know and seven tips to work with them effectively. Most agency owners have tried using virtual assistants, or VAs, ...

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Opinions expressed by Entrepreneur contributors are their own. She called in sick her first day, was late on her second, and by the third she had to be fired. Not exactly what I expected after hearing ...