Many business processes are struggling to keep up with the current COVID-19 pandemic. What can your business do to help mitigate the issues and streamline your processes, setting yourself up to emerge ...

Human nature typically influences people to solve problems in a vacuum. The consequential risk is devising ineffective solutions that are temporary bandages. The A3 approach forces engagement of all ...

The path to building a high-performing, resilient insurance business begins not with selling, but with solving.

Problems continuously arise in organizational life, making problem-solving an essential skill for leaders. Leaders who are good at tackling conundrums are likely to be more effective at overcoming ...

Problem-solving is an essential life skill that involves identifying, analyzing, and resolving challenges effectively. Have you ever found yourself staring at a problem, feeling like you’re trying to ...

Across Duke, roughly 1,000 administrative professionals in schools and departments help their units function smoothly. And when things get busy, plans change quickly, or problems arise, these ...

Consider someone who’s perfectly content with their office chair. It’s not ergonomic, it doesn’t have lumbar support, but it works. Then, during a meeting or a visit to a friend’s office, they sit in ...